Civic Innovation: Three Steps for a Safe and Convenient Public Transport System


A sustainable transport system must meet the needs of commuters. However, the state of urban transport currently seems to suggest a different reality. The structure of transportation in most Indian metropolitan cities is rapidly failing because of the increasing travel demand and inadequacy of the system to respond to the mobility demands of city.  This raises a pertinent question: what needs to be done and how? DP5 through an engaging and a lively session attempts to outline 3 steps for Civic Innovation in Urban Transportation for a safe and convenient transport system.

Mapping the Issues in Urban Transportation: The session started with a brief video on the how innovation and ideation can solve the problems of urban transportation. Various key issues were identified, ranging from congestion, volume management, lack of incentive in using public transportation system, traffic rule compliance, standardization issue, poor connectivity of various public transportation systems, etc.   The various issues were recorded and this paved way for the next step.

Identify the Core Problem: The session went on to identifying the core problem area and picked ‘Access to Safe and Convenient Public Transportation System’, consisting of lack of parking space, low connectivity of the last mile from metro station to home and vice versa and bad customer experience with commuting via public transportation.

Introduce Civic Innovation through Mobile applications: For a better Public transport service, a routing tracking mechanism can be designed  to provide people with time and availability of whichever mode of transport they seek to use. Network of support from both the government and the masses can make this initiative a success. The government needs to provide a real time data on the route and volume statistics of the city and the public needs to also participate in doing the same for their respective areas. Mobile applications was mutually agreed upon as a viable platform for such an innovation, although there was a consensus on the need for exploring other approaches to solve the challenge of urban transportation.

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